Privacy Policy

This Privacy Policy describes how Xtrem Reboot collects, uses, and shares personal information of users of our website and services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: This includes your name, email address, phone number, and any other information you provide when you register for an account, book an activity, or contact us.
Payment Information: When you make a booking, we collect payment information such as credit card details. This information is processed securely by our payment processors.
Profile Information: We collect information about your adventure preferences, experience level, health information, and budget to create a smart profile that helps us recommend suitable activities.
Usage Information: We collect information about how you use our website and services, including the pages you visit, the activities you search for, and the bookings you make.
Device Information: We collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
Location Information: With your consent, we may collect location information to provide location-based services, such as recommending nearby activities.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To provide and maintain our services, process bookings, and communicate with you about your activities.
Personalization: To personalize your experience by recommending activities that match your profile and preferences.
Improving Services: To analyze usage patterns and improve the functionality and user experience of our website and services.
Marketing: To send you promotional emails and newsletters about new activities, special offers, and other updates. You can opt out of these communications at any time.
Customer Support: To respond to your inquiries and provide customer support.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with:

Providers: We share your booking information with the Providers of the activities you book to facilitate the activity.
Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other services.
Business Partners: We may share information with our business partners to offer you joint services or promotions.
Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information during transmission.
Implementing access controls to restrict access to personal information.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at info@xtremreboot.com.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@xtremreboot.com.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.